![]() ![]() To remove someone from your favorites, click the Star again. To add a favorite, click the Star next to the contact’s name. Choose private or public and click Save when ready.Īdd contacts or teammates as favorites so they are easily accessible. To manually add a contact, enter the contact details, such as their first and last name and phone number. NOTE: You cannot change public contacts to be private once saved. ![]() Choose to keep the contacts private or public to all teammates. ![]() Choose to import from Google Contacts or Office 365 and sign into your account. To import multiple contacts, click Add multiple business contacts. To add a contact, click Contacts and choose to manually Add a business contact or import business contacts. Hover over any contact to view contact details or click on any contact to view their full profile – including the entire conversation history. Whereas, private contacts can only be edited and deleted by the user who created the contact. All public contacts can be edited and deleted by other users on the account. You can set business contacts to be public so all teammates can see the contact details, or you can set them private so only you can see the contact details. There are specific features only available for teammates, such as team presence and the ability to send and receive internal chat messages. Teammates are other users on the same account, whereas, a business contact may be a customer record or potential prospect. Quickly import contacts from Google Contacts or Office 365 to Nextiva or manually add contacts with just a few clicks.Ĭlick Contacts to view all saved business contacts and teammates. ![]()
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